I always strive to sensitize my students in developing a humane aspect towards the needs of the underserved population in India besides honing their management and entrepreneurial skills. Life is all about making choices and ideal choices are those which create a balance between economic gains and social or environmental impact

Publications

 BOOK 

1. Goyal, S., & Sergi, B. S. (2020). Towards a Theory of" Smart" Social Infrastructures at Base of the Pyramid: A Study of India. Cambridge University Press. ISBN (online): 978-1-10-879480-0. DOI: https://doi.org/10.1017/9781108882170

 BOOK CHAPTERS/CASE 

1. Goyal S., Chauhan S., Kapoor A. (2020) Understanding the Challenges in the Research and Innovation Ecosystem in India. In: Popkova E., Sergi B. (eds) The 21st Century from the Positions of Modern Science: Intellectual, Digital and Innovative Aspects. ISC 2019. Lecture Notes in Networks and Systems, vol 91. Springer, Cham. ISBN (online): 978-3-030-32015-7. ISBN (print): 978-3-030-32014-0.  DOI: https://doi.org/10.1007/978-3-030-32015-7_76
    
2. Goyal S. (2020) Reducing Waste in Circular Economy. In: Hashmi, S., Choudhury, I.A. (eds) Encyclopedia of Renewable and Sustainable Materials, Vol 5. Elsevier. ISBN: 978-0-12-813196-1. DOI: https://doi.org/10.1016/B978-0-12-803581-8.11503-6 

TEACHING CASES

1. Goyal, S. and Kapoor, A. (2018). GNFC Neem Project: The Ecosystem of Shared Value. Richard Ivey School of Business. Available at: https://hbr.org/product/gnfc-neem-project-the-ecosystem-of-shared-value/W18245-PDF-ENG; https://www.iveycases.com/ProductView.aspx?id=95019 
    
2. Goyal, S., Kapoor, A. and Aulbur, W. (2017). JSW Steel: Shared Value at Vijayanagar Steel Plant. Richard Ivey School of Business. Available at:  https://cb.hbsp.harvard.edu/cbmp/product/W17288-PDF-ENG ;  https://www.iveycases.com/ProductView.aspx?id=85261 
    
3. Goyal, S. and Kapoor, A. (2016). Apollo Gleneagles Hospitals: The Next Steps for Growth. Richard Ivey School of Business. Available at:  https://www.iveycases.com/ProductView.aspx?id=81761 ; https://cb.hbsp.harvard.edu/cbmp/product/W16778-PDF-ENG
    
4. Goyal, S. and Kapoor, A. (2015). VisionSpring in India: Enabling Affordable Eyeglasses for the Poor. Richard Ivey School of Business. Available at: https://www.iveycases.com/ProductView.aspx?id=68925 ; https://hbr.org/product/visionspring-in-india-enabling-affordable-eyeglasses-for-the-poor/W14767-PDF-ENG
    
5. Goyal, S., Kapoor, A. and Gupta, R. (2014). Boond: Enabling Access to Energy Solutions for Rural India. Richard Ivey School of Business. Available at: https://www.iveycases.com/ProductView.aspx?id=64526
    
6. Goyal, S. and Kapoor, A. (2014). Diversey in India: The Growth Challenges and Options. Richard Ivey School of Business. Available at: https://www.iveycases.com/ProductView.aspx?id=60615; http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=4897555&R=W13559-PDF-ENG&conversationId=2581435
    
7. Goyal, S., Kapoor, A. and Jaiswal, M.P. (2013). redBus: The Next Step For Growth. Richard Ivey School of Business. Available at: https://www.iveycases.com/ProductView.aspx?id=58004; http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=4800164&R=W13193-PDF-ENG&conversationId=1101451
    
8. Goyal, S. and Kapoor, A. (2011). Halonix Limited – The Product Portfolio Dilemma. Emerald Emerging Markets Case Studies, 1(1), 1-14. The main theme of the case was to analyze the product portfolio strategy. Available at: http://www.emeraldinsight.com/10.1108/20450621111131020
    

1. Chauhan, S., Goyal, S., Gupta, P., Jaiswal, M., & Mehta, N. (2020). An empirical investigation of determinants for adoption of C2C auction marketplaces. Int. J. Business Information Systems (Forthcoming 2020) (ABDC 2019 Rank C).
    
2. Goyal, S., Kapoor, A., & Sergi, B. (2020). Empowering Rural Women through Shared Value Approach Study of GNFC Neem Project in India. World Review of Entrepreneurship, Management and Sustainable Development (Forthcoming 2020) (Scopus Indexed). https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=WREMSD
    
3. Goyal, S., Sergi, B. S., & Esposito, M. (2019). Literature review of emerging trends and future directions of e-commerce in global business landscape. World Review of Entrepreneurship, Management and Sustainable Development, 15(1-2), 226-255.  (Scopus Indexed). https://doi.org/10.1504/WREMSD.2019.098454
    
4. Chauhan, S., & Goyal, S. (2018). Platform ecosystems: the expert opinion. Journal of Information Technology Case and Application Research, 20(2), 86-89. (ABDC 2019 Rank C). https://doi.org/10.1080/15228053.2018.1477284
    
5. Goyal, S., Sergi, B. S., & Esposito, M. (2018). Business development services for micro, small and medium enterprises–literature review of past trends and future directions. World Review of Entrepreneurship, Management and Sustainable Development, 14(3), 312-332. (Scopus Indexed).
    
6. Goyal, S., Kapoor, A., Esposito, M., & Sergi, B. S. (2017). Understanding business model-literature review of concept and trends. International Journal of Competitiveness, 1(2), 99-118.
    
7. Goyal, S., Esposito, M., & Kapoor, A. (2018). Circular economy business models in developing economies: lessons from India on reduce, recycle, and reuse paradigms. Thunderbird International Business Review, 60(5), 729-740.   https://doi.org/10.1002/tie.21883   (ABDC 2019 Rank B).
    
8. Agarwal, N., Chauhan, S., Kar, A. K., & Goyal, S. (2017). Role of human behaviour attributes in mobile crowd sensing: a systematic literature review. Digital Policy, Regulation and Governance, 19(2), 56-73. https://doi.org/10.1108/DPRG-05-2016-0023 (ABDC 2019 Rank B).
    
9. Goyal, S., Sergi, B. S., & Kapoor, A. (2017). Emerging role of for-profit social enterprises at the base of the pyramid: the case of Selco. Journal of Management Development, 36(1), 97-108. https://doi.org/10.1108/JMD-05-2015-0070  (ABDC 2019 Rank C). 
    
10. Goyal, S., Sergi, B. S., & Kapoor, A. (2017). Evaluating the BDS Providers and MSMEs: Challenges and Strategic Actions. The European Journal of Development Research, 29(4), 725-744.  https://doi.org/10.1057/s41287-016-0058-z  (ABDC 2019 Rank B).
     
11. Goyal, S., Sergi, B. S., & Jaiswal, M. P. (2016). Understanding the challenges and strategic actions of social entrepreneurship at base of the pyramid. Management Decision, 54(2), 418-440. DOI:  http://dx.doi.org/10.1108/MD-11-2014-0662   (ABDC 2019 Rank B).
     
12. Goyal, S., & Sergi, B. S. (2015). Understanding the Business Models of Social Hybrids-10p’s Framework for Challenges and Actions. Journal of Finance & Risk Perspectives, 4(4), 41-62.
     
13. Goyal, S., McCord, M., & Kapoor, A. (2017). Transforming business models in fast?emerging markets–lessons from India. Thunderbird International Business Review, 59(1), 23-32. DOI:
     https://doi.org/10.1002/tie.21750  (ABDC 2019 Rank B).
     
14. Goyal, S., & Sergi, B. S. (2015). Creating a formal market ecosystem for base of the pyramid markets-strategic choices for social embeddedness. International Journal of Business and Globalisation, 15(1), 63-80. DOI:  https://doi.org/10.1504/IJBG.2015.070224  (Scopus Indexed).
     
15. Goyal, S., & Sergi, B. S. (2015). Social Entrepreneurship and Sustainability--Understanding the Context and Key Characteristics. Journal of Security & Sustainability Issues, 4(3), 269-278 (Scopus Indexed).
     
16. Goyal, S., Sergi, B. S., & Jaiswal, M. (2015). How to design and implement social business models for base-of-the-pyramid (BoP) markets? The European Journal of Development Research, 27(5), 850-867 (ABDC 2019 Rank B).
     
17. Goyal, S., Sergi, B. S., & Kapoor, A. (2014). Understanding the key characteristics of an embedded business model for the base of the pyramid markets. Economics & Sociology, 7(4), 26-40. DOI: 10.14254/2071- 789X.2014/7-4/2 (Indexed in Scopus and Thomson Reuters Emerging Sources Citation Index).
     
18. Goyal, S., Esposito, M., Kapoor, A., Jaiswal, M. P., & Sergi, B. S. (2014). Linking up: inclusive business models for access to energy solutions at base of the pyramid in India. International Journal of Business and Globalisation, 12(4), 413-438. DOI:  https://doi.org/10.1504/IJBG.2014.062843  (Scopus Indexed).
     
19. Kapoor, A., & Goyal, S. (2013). Inclusive healthcare at base of the pyramid (BoP) in India. International Journal of Trade and Global Markets, 6(1), 22-39. DOI:  https://doi.org/10.1504/IJTGM.2013.051547  (ABDC 2019 Rank C).
     
20. Esposito, M., Kapoor, A., & Goyal, S. (2012). Enabling healthcare services for the rural and semi-urban segments in India: when shared value meets the bottom of the pyramid. Corporate Governance – An International Journal of Business in Society, 12(4), 514 – 533. DOI:  https://doi.org/10.1108/14720701211267847  (ABDC 2019 Rank C).

CONFERENCE PRESENTATIONS and INDUSTRY WORKSHOPS

1. 15 – 18 Dec 2019: Chauhan, S., Gupta, P., Mehta, N., & Goyal, S. (2019). Intention to use and Adoption of IT Innovations in Organizations: A Meta-Analytic Examination of the Moderating Role of Innovation Type and Socio-Economic Context, 40th ICIS Conference by Association for Information Systems (ACIS), Munich, Germany. Paper ID: 3095. ICIS 2019 Proceedings ISBN 978-0-9966831-9-7. https://aisel.aisnet.org/icis2019/general_topics/general_topics/22/
    
2. 12 April 2017: Detailed Hands-on Workshop on “Aligning the CSR Initiatives with the Vision of the Company” for the Senior Management team of Financial Insurance Company in India.
    
3. 18 – 21 June 2013 (MPI, Toronto): Participation in Experience the Creative Economy (ECE) Conference 2013. Presented the study on competitiveness of states in India. 
    
4. 17– 19 April 2013 (ASU, Tempe, Arizona, USA): Participation in Workshop on Urbanization, Sustainability, Resilience, and Prosperity: Towards a New Global Research Agenda @ School of Sustainability, Arizona State University (ASU), Tempe, Arizona, USA
    
5. 26– 27 April 2012 (ACF, India): Participation in Asia Competitiveness Forum-2012 organized by Institute for Competitiveness. This involved paper presentation on “Business Models in Emerging Economies” and workshop on “Business Models for BDS providers linked to MSMEs in India”. 
    
6. 17 – 18 February 2012 (JKPS, India): Guest Speaker at the JKPS (Institute of Management & Technology, Gurgaon) International Conference on Creativity & Innovation: “Breaking the barriers to reach the bottom of the pyramid”. 
    
7. October 2011 (LKYSPP, Singapore): Co-authored and submitted a paper titled “Role of ICT based Emerging Business Models in Rural Healthcare Market Development in India” in Phase 2 of the research project by Centre on Asia and Globalisation at the LKYSSP (Lee Kuan Yew School of Public Policy, Singapore).
    

1. 3 Mar 2014: Report titled “Understanding the Creative Economy in India’s Cities” was released by Martin Prosperity Institute, Toronto on 3 Mar, 2014. Involved as a member of project team in this piece of work. Available at: 
   http://martinprosperity.org/media/Creative%20India%20Cities%20Report_14-02-12_LR.pdf
    
2. 14 May 2013: Report titled “Business Model of Service Delivery and MSME - Analysis of select cases in India” was released on 14 May, 2013. Involved as a co-author in this piece of work initiated by SIDBI, GIZ, FICCI and IFC. Available at: 
   http://ficci.in/spdocument/20250/BDS-msme-report.pdf
    
3. 3 May 2013: Report titled “Understanding the Creative Economy in India” was released by Martin Prosperity Institute, Toronto on 3 May, 2013. Involved as a co-author in this piece of work. Available at: 
   http://martinprosperity.org/media/Creative%20India_v01_02%20May%202013_FINAL%20web.pdf