Singh, Harjot Dr.

Singh, Harjot Dr.


Designation :

  • Assistant Professor III


  • Ph.D. 2013), Guru Nanak Dev University, Amritsar

  • MBA (Marketing and Finance), (1994), University Business School, Panjab University, Chandigarh

  • B.E. (Electronics and Communication), (1991), Punjab Engineering College, Chandigarh



  • Academic: Thirteen years including nine years at LM Thapar School of Management, Thapar Institute of Engineering & Technology.

    Corporate: Twelve years in sales and marketing functions, in IT and Telecom organizations such as Reliance, CMC Ltd. and Godrej.


Teaching Interests

  1. Marketing

  2. Entrepreneurship


Research Interest

  • CRM

  • Marketing of Services


Some Journal Publications:

  1. Kamra, V., Singh, H., & De, K. K. (2016), "Factors affecting patient satisfaction: an exploratory study for quality management in the health-care sector", Total Quality Management & Business Excellence, 27(9), 1013-1027. (SSCI)

  2. Kamra, V., Singh, H., & De, K. K. (2016), "Factors affecting hospital choice decisions: An exploratory study of the healthcare consumers in northern India", Asia Pacific Journal of Health Management, 11(1), 76-84 (ABDC)

  3. Bajwa, Navneet; Singh, Harjot, & De, K. K. (2017), "Critical Success Factors (CSFs) for Electronic Health Records (EHR) Implementation: An Exploratory Study in North India", International Journal of Healthcare Information Systems and Informatics, 12 (2), 1-17. (ABDC)

  4. Bajwa, N.K., Singh, H., & De, K. K. (2018), "Impact of EHR Technology Implementation on Physician’s Job Satisfaction", International Journal of Applied Management and Technology. (Accepted for publication) (ABDC)


Achievement, Awards and Recognitions:

  1. Holder of National Talent Search Scholarship

  2. Gold Medal in Pre-University (Class XI), P.U., 1985

  3. Silver Medal in B.Sc. I (Class XII), P.U., 1986

  4. Fifth in India in CBSE Class X Examination, 1984



LM Thapar School of Management

Dera Bassi Campus,
Off Derabassi - Barwala road
District Mohali- 140507
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